Engaging Neo4j Aura Support Cory Waddingham February 09, 2021 23:53 Updated Follow This session provides best practices and overview of the Neo4j Aura Support Portal and outlines the process to engage Neo4j Aura Technical Support. Replay of the Webinar: Your browser does not support the video tag. Download here. Slide deck can be found here. Related articles Guidelines when submitting issues to support Migrating your Aura Free database to another Aura tier (Pro or Enterprise) Neo4j Aura Billing FAQ Aura Resource FAQ What is the SLA for support tickets raised on Aura ? Comments 0 comments Please sign in to leave a comment.