How do I suspend my account?

If you want to cancel your account entirely, please see this related knowledge base article. If you want to temporarily suspend your account, then please read on.

To suspend your account, open the Aura console and click on your avatar/initials in the upper right corner. From there:

1. Click "Account Details"
2. In the Account Details section, click "Suspend Account."
3. If you have any running databases, you will be prompted to go delete them. See this.
4. After deleting any databases, return to the Account Details and click "Suspend Account" again.
5. You'll see what your next invoice total will be and will be asked to confirm.

Your account is now suspended and, other than the amount shown in step 5, will not incur further charges. To un-suspend your account log back into the console at any time.

Please note that you will not be charged for your account - whether suspended or not - if there are no running databases.