How to cancel an Aura account

Neo4j considers all customer data "mission critical", and as such can not cancel any account that has a database running. In order to cancel your account, you must first log into the Neo4j Aura portal and destroy any running databases via the following process:

1. Navigate to Neo4j Aura
2. Click the name of your database
3. Select the "Settings" tab underneath your database
4. Click the red "Delete" button
5. Type {{ The Name Of The Aura Database }} into the text box
6. Click the red "Destroy" button
7. Repeat steps 1 - 6 for all running databases

Once you have deleted all running databases, no further charges will accumulate on your account and your account is canceled.