How to cancel an Aura account

Neo4j considers all customer data "mission critical", and as such can not cancel any account that has an AuraDB Instance running. In order to cancel your account, you must first log into the Neo4j Aura portal and destroy any running AuraDB Instances via the following process:

1. Navigate to Neo4j Aura
2. Click the name of your AuraDB Instance
3. Select the Settings tab underneath your AuraDB Instance
4. Click the red Delete button
5. Type {{ The Name Of The AuraDB Instance }} into the text box
6. Click the red Destroy button
7. Repeat steps 1 - 6 for all running AuraDB Instances

Once you have deleted all running AuraDB Instances, no further charges will accumulate on your account and your account is canceled.