How to cancel an Aura account

Neo4j considers all customer data "mission critical", and as such can not cancel any account that has a database running. In order to cancel your account, you must first log into the Neo4j Aura portal and destroy any running databases via the following process:

1. Navigate to Neo4j Aura
2. Click the name of your database
3. Select the "Settings" tab underneath your database
4. Click the red "Delete" button
5. Type "DESTROY" into the text box
6. Click the red "Destroy" button
7. Repeat steps 1 - 6 for all running databases

Once you have deleted all running databases, no further charges will accumulate on your account and your account is canceled.