If you're attempting to register or log in with an email address and password combination but it's immediately redirecting you back to the same login screen, then there might be a problem with your browser blocking 3rd Party Cookies.
For example, the Safari browser has a feature called Intelligent Tracking Prevention that sometimes blocks our 3rd party authentication cookie. Other browsers or browser extensions may have similar behaviors either by default or depending on the settings you have enabled.
- Try authenticating using Google instead of registering a new email and password (if applicable)
- Use your browser's Private Browsing or Incognito mode
- Use a different browser
- Or, if none of the above resolve your problem, see Other Issues below
Please raise a support ticket at our Support Portal.