Neo4j Aura Billing FAQ

Neo4j will automatically charge the credit card you have provided on the first of each month for use of the service. Any databases which were created during the prior month will be billed at the same time, regardless of when they were created.

Will I be billed for my database if I don't use it?

Neoj4 Aura databases are continuously available from the moment of creation until they are destroyed. As we do not charge for individual queries or connections, the database will incur charges as long as it exists. If you do not plan on using your database we recommend deleting the database to avoid such charges.

No, you will only be billed for each hour, or fraction thereof, during which your database(s) existed. We display the monthly price, based on 24-hour days and 30-day months, merely as a guide to help you budget your use of the service.

If you resize a database then your account will only be billed for the cost of the larger of any size of a given database during an hour period.

E.g. during a given hour period, if you resize a database from 1GB to 2GB you will be charged the 2GB cost for the complete hour. If you resize from 2GB to 1GB, you would be charged for the 2GB size during the remainder of that hour, then for 1GB afterwards.

In your Account Details Page, you can add a new payment method by clicking the Add new payment method link. Once you have saved your new credit card details your old credit card will not be stored or available for use.