1. Use curl
from a desktop in your working network environment.
curl https://<dbid>.databases.neo4j.io
2. On Linux or MacOS, use nc
commands on one of your desktops in your working network, and make sure you get a successful response for all commands
nc -vz <dbid>.databases.neo4j.io 443
nc -vz <dbid>.databases.neo4j.io 7687
nc -vz <dbid>.databases.neo4j.io 7474
3. On Windows, you can get Netcat here (https://nmap.org/download.html ) or use PowerShell
Test-NetConnection <dbid>.databases.neo4j.io -Port 7687
Test-NetConnection <dbid>.databases.neo4j.io -Port 7474
Test-NetConnection <dbid>.databases.neo4j.io -Port 443
If you have further questions please contact our support team at aura-support@neo4j.com.
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