How to verify access to Bloom and Browser when working behind a firewall ?

If you work behind a firewall, you need to verify that the necessary ports (443,7474,7687) to work with Aura are opened for traffic: 

• On Linux/macOS  please use netcat (replacing <DBID> accordingly): 
  nc -v <DBID>.databases.neo4j.io <port>  
  
  
• On Windows, you can get netcat here (https://nmap.org/download.html )
  or simply use PowerShell (replacing <DBID> accordingly)
  Test-NetConnection <DBID>.databases.neo4j.io -Port <port>

These commands should return a message that the connection to <DBID>.databases.neo4j.io succeeded.

Verify access with Cypher-shell:

You can also try to access an AuraDB Instance directly using cypher-shell to validate that the bolt protocol is accessible.

1. Download cypher-shell here https://neo4j.com/download-center/#cyphershell
2. Connect to the AuraDB Instance from the command line 

cypher-shell -a ADDRESS -u USERNAME -p PASSWORD --debug

With environment variables (here we assume you use the neo4j user; replace accordingly)

export NEO4J_USERNAME="neo4j"


export NEO4J_PASSWORD='my-very-long-password'


export NEO4J_URI='neo4j+s://<DBID>.databases.neo4j.io'


cypher-shell -a $NEO4J_URI