The Aura console is not opening or showing blank: troubleshooting

If you face a blank window or the page is not opening while attempting to open the Aura console (https://console.neo4j.io/) please review the following list of possible remedial action:

1 - Try incognito or private browsing mode to avoid any issues with cached content or plugin/add-on in your web browser (supported browsers: https://aura.support.neo4j.com/hc/en-us/articles/6610597618835-What-are-the-Supported-web-browsers-for-Neo4j-Aura-Instances-).

• Firefox: See instructions here
• Chrome:See instructions here
• Microsoft Edge: See how to set it here 

2 - Try another browser if possible

3 - Clock not synchronized can create issues.

Make sure your machine's clock is synchronized to a NTP server.  

4 - Disable "automatic translation".

• Microsoft Edge: https://techcommunity.microsoft.com/t5/discussions/microsoft-edge-turn-off-translate-prompt-for-known-languages/m-p/535981
• Chrome: https://support.google.com/chrome/answer/173424?co=GENIE.Platform%3DDesktop&hl=en#:~:text=Settings.,in%20a%20language%20you%20read.%22

4 - Try connecting via desktop to confirm you can use the Browser.

See this guide: https://neo4j.com/developer/aura-connect-neo4j-desktop/

5 - Check status in https://neo4jaura.statuspage.io/ to confirm whether the Aura console is online or is facing availability issues.