Customer Support
Technical support for our Neo4j Aura customers
Import
- ★ Importing Your Neo4j 3.5.x Database into Aura
- ★ Upgrading Your Existing Aura 3.5 Database to Aura 4
- ★ How do I load data from a CSV?
- What does "Loading failed" status on my database mean?
- Loading locally to Neo4j (on-prem) with a database Dump from Aura
- Push to cloud fails to load Aura 3.6 dump to Aura 4 migration
Billing and Sizing
- How to make GCP billing changes ?
- Neo4j Aura Database Size and Price details
- Why am I being billed? I cancelled my account
- What are the Aura instance sizes available per subscription tier ( Professional, Enterprise) ?
- How is the billing in the Aura console laid out ?
- Neo4j Aura Billing FAQ
Developing with Neo4j Aura
- ★ Neo4j Java driver settings for Aura
- ★ Neo4j 4.0 drivers and new URI connection schemes
- ★ APOC stored Procedures and Functions in Neo4j Aura
- How does GraphQL converts the queries to use APOC function in runtime
- Migrating your Aura Free database to another Aura tier (Pro or Enterprise)
- Will you host Aura next to my geography ?
Privacy and Security
- ★ WebSocket connection error: ERR_CERT_AUTHORITY_INVALID
- ★ What are the public IP addresses to provision in a firewall configuration to allow Aura use?
- How to verify access to Bloom and Browser when working behind a firewall ?
- What are the TLS cipher suite supported by Aura ?
- Aura Console and "restricted access" errors
- What are the supported TLS Versions with Neo4j Aura ?
